Shipping policy
SHIPPING POLICY
Last updated: March 2026
UK Delivery
- Standard delivery: 3-5 working days — FREE on orders over £40
- Express delivery: 1-2 working days — charges shown at checkout
Processing Time Orders are processed within 1-3 working days. Orders placed on weekends or bank holidays are processed the next working day.
International Shipping We currently ship to selected international destinations. Duties and taxes may apply and are the customer's responsibility.
Tracking A tracking number will be emailed once your order has been dispatched.
Lost or Damaged Orders If your order arrives damaged or is lost in transit, contact us within 7 days at sales@ommynom.com.